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faqs

Welcome to our FAQs page, where you'll find answers on things including how we work to protect against COVID-19 in our Fitness Playground & The Bunker gyms.

FAQ

GYM HOURS


What are the operational hours?
Fitness Playground Surry Hills & Fitness Playground Marrickville operate:
– Monday to Sunday | 24 Hours

Fitness Playground Newtown operates:
– Monday to Friday | 5:45am – 10:00pm
– Saturday | 7:00am – 7:00pm
– Sunday | 8:00am – 5:00pm

The Bunker operates:
– Monday to Sunday | 6am - 1am

What are each gym's staffed hours?
- Marrickville:
8am-7pm Mon-Fri / 8am-5pm Sat-Sun
- Newtown:
6am-7pm Mon-Fri / 8am-5pm Sat-Sun
- Surry Hills: 10am-7pm Mon-Fri / 8am-5pm Sat-Sun
- The Bunker: 10am-7pm Mon-Fri / 8am-5pm Sat

MEMBER SAFETY


What are the key COVID-19 precautions that will affect me?

We’ll do our best to ensure that we’re operating as close to “normal” as possible while keeping members safe. Here are some of the changes we’ve put in place:
– No towel, no play | If members arrive without a towel, they will be unable to train.
– Make sure to bring your own full drink bottle | So that you don't need to use the communal water fountains.
– Wipe equipment after use | As usual, wipe down/santise equipment after use.

What additional safety protocols have you implemented to combat COVID-19?
In addition to our already extensive cleaning and hygiene options available in the clubs, we have added the following protocols:
– Doubled our scheduled cleans in all locations
– Added hand sanitiser stations to gym entries
– Invested into innovative cleaning technologies in the form of Electrostatic Spray Guns, as well as Air Sanitising Units which “kill COVID in the sky.”
– Added additional spray disinfectant on the gym floor for cleaning equipment and benches between use

To read our full Play It Safe Guide, click here.

CRECHE


Our creche is located at Fitness Playground Marrickville, in our Wellness Playground on the Ground Floor.

The creche is open 9am-1pm on weekdays, and 9am-12pm on Saturdays.

The creche can be booked via the Fitness Playground app (make sure you've set the club "Location" as Marrickville, when you're booking on the app).

VACCINATION


What training can I do if I’m unvaccinated?
We’re offering free Virtual Playground (via the FP app) so all members can book into live online classes and do on-demand video workouts anytime you want. Or do outdoor one-to-one PT, contact us on play@fitnessplayground.com.au if you want to set something up.

Can I come to the gym earlier than 1 Dec if I have a medical exemption from vaccination?

Yes you can. Please come into the gym during staffed hours to show your exemption. 

How will anyone know if I’m vaccinated when I come into the gym?
Once staff have sighted your vaccination Digital Certificate, this status will be reflected on your membership card to allow the entrance gate to open for you. Without this, your access key will not work. You will also not be able to book classes until the Certificate has been sighted.